Tineola (“we,” “our,” or “us”) operates an online shop through Instagram, and we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, and protect the email addresses and any other personal information you provide when purchasing products from our shop. By interacting with our Instagram shop, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect We may collect the following types of personal information when you make a purchase from Tineola: Email Address: When you place an order, we collect your email address to process and communicate about your order. Other Personal Information: This may include your name, shipping address, and payment details, as needed for order processing and delivery.
2. How We Use Your Information We use the email address and other personal information collected for the following purposes: Order Processing: To confirm your order, update you on its status, and deliver your purchase. Customer Service: To communicate with you in response to inquiries or support requests. Marketing Communications: With your consent, we may send you promotional offers, updates, and other marketing communications. You can opt out of these emails at any time by following the unsubscribe instructions provided in each email.
3. Data Sharing and Disclosure We do not sell, trade, or share your email address or personal information with third parties except in the following circumstances: Service Providers: We may share your information with trusted service providers who assist in fulfilling orders (e.g., shipping companies, payment processors). These providers are obligated to protect your information and use it only for the services they provide. Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
4. Data Retention We will retain your email address and other personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
5. Security We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights You have the following rights regarding your personal information: Access and Correction: You may request access to the personal information we hold about you or request corrections to inaccurate information. Deletion: You may request that we delete your email address or other personal information, subject to legal or contractual obligations. Opt-Out: You may unsubscribe from our marketing emails at any time by following the instructions provided in those communications.
7. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated effective date. 8. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: Tineola Instagram Shop
Email: hello@tineola.design
Instagram: @tineola
